Question

Because services are inseparable, they cannot be tried before they are purchased. To counteract this, a service firm might:

a. offer a guarantee for the customer's complete satisfaction.
b. offer free coffee and tea in the waiting room.
c. use a robot to standardize the service.
d. offer discounted service prices at off peak tim

Answer 1

A, Offer a guarantee for the customer's complete satisfaction.

Step-by-step explanation:

SInce services are inseperable beacuse there cannot be trials unlike in some goods, the only way to keep a customer's mind at rest over the service he or she is getting to give a guarantee as to the quality of the service such that the customer is satisfied and can purchase the service.

For example, giving a customer a time frame for the durability of a service and also a consideration for re-service before the set or supposed time is a way of giving customer guarantee about a service he or she is purchasing

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Cheers.