COMPLETE QUESTION
A junior administrator would like the ability to take full control of a remote computer to perform a service pack upgrade. The computer is currently stored in a locked room in which she does not currently have the key. Which of the following options ensures she can access the computer with the least amount of effort?
A. Find someone who has a key to the room and ask them to let her in.
B. Use Remote Desktop to connect to the server and perform the service pack upgrade.
C. Configure the computer for Remote Assistance and then send an invitation to her email address.
D. Contact the help desk and submit a ticket to upgrade the computer at a later date and time.
Answer:
B) Use Remote Desktop to connect to the server and perform the service pack upgrade.
Step-by-step explanation:
Remote Desktop connection (RDC) is implemented by Microsoft. Using this connection type will allow connection between a local system and another remote PC through a network, thereby allowing the local PC to control the remote PC. This service is known as a Remote Desktop Service (RDS)