Question

a user reports that her mouse is not responding. Trying a different mouse does not fix the problem. what portion of the motherboards chipset is most likely causing the problem and why.

Answer 1

If trying a different mouse does not fix the problem, it is likely that the issue lies with the motherboard's chipset. The chipset is responsible for managing communication between different hardware components on the motherboard. In this case, the portion of the chipset that handles USB connectivity may be causing the problem.

Step-by-step explanation:

Since both mice are not responding, it suggests that the problem is not specific to the mouse itself, but rather with the communication between the mouse and the motherboard. The USB controller within the chipset is responsible for managing USB devices like mice, so a malfunction in this portion can result in unresponsive mice.

Answer 2

The southbridge chipset.

Step-by-step explanation:

New motherboards or mobos has two types of chipsets known as: northbridge chips and southbridge chips. The northbridge chips are located at the upper part of the motherboard and perform major functions of the CPU. It is normally connected to CPU and works mostly with RAMs, memories AGPs etc. While southbridge are the lower part of the motherboard and mostly associated with the function of peripheral hardware like USBs and PCI slots devices including keyboard and mouse. Southbridge is also responsible for the function of audio, networking and others.

The reason why this problem occurs is probably a defective port (USB) or a software problem through motherboard drivers. To resolve this, you can re install the motherboard drivers or have the hardware fixed.