Answer: 208
Explanation:
When prior estimate of population proportion is not available , then the formula for sample size:

, wherez*= critical-value.
E= Margin of sampling error.
Let p be the population proportion of existing customers who would purchase a "digital upgrade" to their basic cable TV service.
As per given , we have
E= ± 5 percent= ± 0.05
Using z-table , the critical z-value corresponding to 85% confidence level = z*=1.439
Then, the required sample size :


[Rounded to next integer.]
Thus, the required sample size = 208