Question

Salma, a supervisor of data entry clerks, includes her subordinates in decision making whenever possible. She believes that most people can think of creative ways to solve work-related problems. Salma's assumption about worker behavior is based on _____.

Answer 1

Theory Y.

Step-by-step explanation:

Created by Douglas McGregor in 1960, Theory Y corresponds to managers' positive view of an organization's employees.

Some assumptions of Theory Y are:

• Each employee can use self-direction and self-control to achieve organizational goals, rather than requiring threats and external control to accomplish tasks.
• The employee is able to learn and gain responsibility.
• Each employee has a set of skills and abilities that translate into creativity to aid in organizational problem solving.
• If the employee considers his work satisfactory he will have commitment and loyalty to the organization.