Question

Kendrick's is a chain of high-end department stores. The company's sales representatives are ethnically diverse. In the given scenario, the sales representatives at Kendrick's display _____

A) deep-level diversityB) surface-level diversityC) religious diversityD) educational diversity

Answer 1

B) surface-level diversity

Step-by-step explanation:

Surface level diversity basically provides for diversity that is clearly visible and that is on the ground level of any organisation.

Here in the instance it is provided that Kendrick's is a chain, that means it has multiple outlets of its stores in various areas.

That itself calls for various people having different characteristic as to understand people in different locations of the store, and to make the communication effective.

This strategy is well designed, and preferable for multidimensional organisations.