Answer: Global
Step-by-step explanation:
The global forces helps in shape the culture in an organization and also affect the communication, economy, accessing of the data and the exchange the products.
The global forces influence the business environment by interacting with the customers in order for achieving the sustain business performance in an organization.
Therefore, The commercial banking is one of the type of dynamic industry that adjust the global forces by adjusting the new business accommodation and the new technologies.