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Aaron, the CEO of a multinational company, has decided to implement certain new corporate processes for increased efficiency and productivity. He wishes to conduct the implementation in a phased manner in all divisions of the company, throughout the world. Also, he wishes to inform every employee of the impending change and ensure that they fully understand its implications. Which of the following is a reason why he should send an email describing the changes and their benefits?

A. It allows information to be shared rapidly with large numbers of stakeholders.
B. It engenders more trust among users than face-to-face communication does.
C. It supports interpretation of subtle nonverbal cues conveyed by a sender.
D. It's the most appropriate tool to communicate sensitive or private information.

1 Answer

3 votes

Answer: Option A

Step-by-step explanation: In simple words, use of E-mail for spreading any formal information is an example of indirect communication in which no face to face interaction between the sender and the receiver takes place. By sing an e-mail the manager can spread the message more effectively and efficiently and would save time.

However face to face interaction is considered more appropriator in formal communicative so as the receiver can ask some queries that he or she have and the sender can also study the body language and the reactions of the receiver which can help in further decision making.

Hence the correct option is A.

User Bipin Patel
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