Question

Jimmy's supervisor noticed that he was struggling with the computerized setup for production runs at his new job. The supervisor observed him while he tried it again and gave suggestions for improvement. The supervisor is doing which step of the control process?

Question 17 options:

1) Take corrective action.
2) Establish standards.
3) Compare performance to standards.
4) Measure performance.
5)
Control productivity.

Answer 1

Answer: 1. Take corrective action

Step-by-step explanation:

Establish standards: This is the first step in the control process and sets the benchmark for existing or new processes.

Measure performance: The second step assesses the actual performance through reports or inspections.

Compare performance to standards: involves finding differences between the target standards and what is being achieved.

Analyse deviations: this determines whether the issues raised in the previous step are important to business success or not. The level of importance will determine the actions to be taken or if any should be taken at all.

Take corrective action: in this question, the supervisor is correcting Jimmy's inability to use a business tool important to completing his job.