Question

A laptop reports that it has made a wireless network connection but cannot access the network or the Internet. Arrange the following steps in the best order to troubleshoot the problem: a. Use Device Manager to uninstall the wireless adapter and install it again. b. Disable and enable the wireless network adapter. c. Disconnect the connection and connect again to the wireless network. d. Use Device Manager to update the wireless adapter drivers.

Answer 1

c. Disconnect the connection and connect again to the wireless network.

b. Disable and enable the wireless network adapter.

d. Use Device Manager to update the wireless adapter drivers.

a. Use Device Manager to uninstall the wireless adapter and install it again.

Step-by-step explanation:

Starting in an order of least impact, this would be the way to troubleshoot the problem.