Question

Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually. Which of the following would be the BEST way for a technician to assist Joe?

A. Log into the same email provider on the new device, and restore the contacts and dates.
B. Create a Bluetooth connection between Joe’s devices, and copy his contacts and calendar.
C. Back up the old mobile device to a PC, and import the contacts and schedule from the PC.
D. Use NFC to transfer all compatible data from one device to the other.

Answer 1

The best way for a technician to assist Joe is by backing up the old mobile device to a PC and importing the contacts and schedule from the PC.

Step-by-step explanation:

The BEST way for a technician to assist Joe in copying his contacts and appointments from his corporate account without entering them manually would be option C - Back up the old mobile device to a PC, and import the contacts and schedule from the PC.

By backing up the old mobile device to a PC, Joe can ensure that all his contacts and appointments are safely saved in one place. He can then import them to his new device without the need for manual entry. This method is efficient and avoids the risk of losing any important information.

Additionally, option A - logging into the same email provider on the new device and restoring the contacts and dates - could also be a viable solution if the email provider offers a backup and restore feature. However, option C is generally considered to be the more reliable and convenient method.

Answer 2

C

Step-by-step explanation:

Joe should backup all his data from his old mobile device to his PC and then import all the data to his new device via PC. This is the fastest way for transferring data than all the other options mentioned. Most of the time the devices with different OS cannot connect via Bluetooth so option B is not suitable here. If we talk about logging in to same email provider on the new device, it might work but it'll take a lot of time to transfer data to a new device since the data is been copied through internet. If Joe has a strong internet connection than it might be a suitable option for him but what if the connections breaks down in middle of transfer? Similarly NFC also uses internet connection, but that's not only the problem with NFC, like Bluetooth, NFC also works with similar OS devices. Apart from that NFC only transfers small payloads of data.