Question

Read this letter of complaint to a local grocery store that offers delivery service to its customers.

Sally Monroe
483 Chestnut Street
Wheresville, TN 34567

July 10, 2019

ABC Grocery Store
1820 Produce Avenue
Whatstown, TN 34569

Dear Store Manager:

I am writing to express my deep disappointment with the customer service I experienced this past week.

In all, I had to throw away half of the produce I purchased. I understand that it’s difficult to keep produce fresh, but I expect better quality from your grocery store. Please give me a call as soon as possible to remedy this situation.

Sincerely,

Sally Monroe

Which sentences would be most appropriate to include in the letter of complaint?


A. I phoned in an order for paper products, the chicken you had on special, and several items from your produce department.


B. The cantaloupes were the tastiest melons I've eaten in a long time. I sure hope you have them on sale next week since I'm planning on having a brunch at my home.


C. Your delivery driver, Harold, was very personable and carried the groceries inside for me since I have a bad back.


D. Although, the delivery service was quick, the produce left a lot to be desired. The lettuce was wilted, the celery was limp, and the apples all had bruises.

Answer 1

srry I late but it d

Step-by-step explanation:

Answer 2

The answer is D.

Step-by-step explanation:

The letter of complaint is usually written in order to express one`s dissatisfaction with something. It is traditionally sent to someone/something that provide us with some kind of service (hotel, a store, TV cable operator...)

In the answer A we can only see the notification of placing an order.

Answers B and C are expressing the customers` satisfaction with the service/product.

Finally the answer D expresses a complaint on the purchased products.