Question

Beam Satellite Network has decided to offer a one-hour appointment window for customers needing installation or repair of its service, which will require the company to have several technicians on call. Beam hopes this practice will give it an advantage over the competition, none of which have adopted such a practice. Beam Satellite Network is introducing a(n) ______ change.

Answer 1

Answer: Radically Innovative change.

Explanation: Beam Satellite Network is implementing a radically innovative change in their business strategy.

A radically innovative change involves applying new procedures, techniques and technology into a business to beat other existing businesses that are similar.