Answer:
a)


b)

c)

d) No, it would not be unusual because more than 5% of all such samples have means less than 81
Explanation:
Previous concepts
Normal distribution, is a "probability distribution that is symmetric about the mean, showing that data near the mean are more frequent in occurrence than data far from the mean".
The Z-score is "a numerical measurement used in statistics of a value's relationship to the mean (average) of a group of values, measured in terms of standard deviations from the mean".
Part a
Let X the random variable that represent a population, and for this case we know the distribution for X is given by:
Where
and
And let
represent the sample mean, the distribution for the sample mean is given by:
On this case



Part b
In order to find the z score we can use this formula:

If we replace on the before formula we got:

Part c
We want this probability:

Part d
If we see the probability obtained on part c we have that more than 90% of the samples have samples means less than 81. So the best answer is:
No, it would not be unusual because more than 5% of all such samples have means less than 81