Question

A department store decides to use "secret shoppers" at unannounced times to test for service quality among its personnel. Store personnel are rewarded for excellent service attitudes. Which of the following reinforcement schedules would most likely apply in this situation?

A) fixed-ratio reinforcementB) fixed-interval reinforcementC) variable-ratio reinforcementD) variable-interval reinforcement

Answer 1

The answer is letter D.

Step-by-step explanation:

The reinforcement schedule most likely applied in this situation is variable interval reinforcement.