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Aflac (Real World 8.2) changed its automated customer service line with the intention of delivering a "nicer" and more "competent" sounding message with an emphasis on providing a tone that was warm, conversational, even empathetic. This was an example of which type of nonverbal communication?

1 Answer

6 votes

Answer:

Chat

Step-by-step explanation:

Chatting is a non verbal method we use to communicate in this our modern era.

User Harishbb
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