Question

What type of decisions will she undertake if her responsibilities include receiving customer queries, fixing appointments for sales representatives of the bank, and tracking potential clients through call records?

strategic decisionstactical decisionsoperational decisionsdirectional decisions

Answer 1

operational decisions

Step-by-step explanation:

Operational decisions are common decisions made on a day to day basis to handle everyday business operations. This type of decisions are very normal, routine and they must be taken several times a day.

For example, someone who answers the phone and makes appointments make take 50 or more calls per day, and for every call must make at least one operational decision.