Question

At Lorenzo's workplace, the performance appraisal process includes measurements of organizational citizenship behaviors, such as volunteering for unpleasant tasks and helping new employees socialize into the work team. Lorenzo's employer is___________.

a. enforcing job requirements.
b. using inappropriate information.
c. committing a halo error.
d. relying on a ranking method.
e. rating contextual performance.

Answer 1

Letter e is correct. Rating contextual performance.

Step-by-step explanation:

Rating contextual performance is an evaluation measure that expects employees to perform tasks that exceed the activities established by their job position, such as additional voluntary work and mutual cooperation between employees and teams.

Thus, it is expected that the employee is also focused on contributing activities and actions that strengthen the image, values, culture and social and psychological core of the organization. This assessment model is very relevant and currently used in a highly competitive labor market scenario, precisely because of the added benefits.