The organization must develop it specifically for the business in order to get the functionality required is True.
a) true
Step-by-step explanation:
In software development industry it called as EAS. Where organizations required complete one solution and made most customizable with less cost effective.
Moreover to implement the same organizations has to spend less money for software development and hardware appliances. An organization has clear documented which specific their business requirements and their business future expansion.
Basically in organization from low grade employee to higher employee and meeting is arranged and understand system requirements and compiled as document which is circulated to higher official in organization for their final approval.