Answer:
The statement 'a shortcoming of the operant technique is that situational factors can overwhelm the effectiveness of a reward program' is true.
Step-by-step explanation:
- Motivation is the most vital term that affects the work of any employee.
- So, the reward program can really boost up the motivation for the worker and push them further more in their work.
- The operant technique states the same thing that the situational forces can really enhance the over whelming sensation for the employees, this helps in the working environment and the progress increment.