Question

To better organize his lawncare business, Steven is dividing each job into several parts. Mark is the fastest on the riding mower, Manny can rake up every tiny piece left on the lawn, and Steven is a master edger. If he assigns employees to their best strength, what would this action exemplify?

A. economies of scale
B. departmentalization
C. job specialization
D. delegation of authority

Answer 1

C. job specialization

Step-by-step explanation:

Job specialization is the process through which employees master the skills to perform specific roles. Each employee becomes an expert in a particular job. Job specialization involves the employer training the employees to be excellent in their area of operation.

In job specialization, employees work under minimum supervision and provide a higher output. Steven is assigning duties according to the employees' capabilities. This is an example of specialization as each worker will focus on their area of expertise.

Job specialization is also known as the division of labor. It helps boost productivity as each employee works faster and makes fewer mistakes. It is also risky as employees become less flexible. Specialized employees find it hard to work in other areas other than their area of specialization.