Question

After determining that a prospective customer is a good candidate to actually make a purchase, the salesperson will want to gather as much information about the customer as possible. This step in the sales process is known as:

Answer 1

pre-call planning

Step-by-step explanation:

Pre-call planning:-

It is the process of a research which is done to prepare for the sales call. Once the customer planning is done, a lot of research work is done in order to attract the best benefit. The purpose of such planning is to understand the agenda and the actions of the customer and in which directions, the sales must be done.

This, in the given case, the sales process is known as pre-call planning.