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Johnson & Johnson learns about consumer needs by understanding the environment in which a product is used and the different applications of the product. The company uses ____ as a research tool to gain this information.

User Jolbas
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Answer: Social Networking

Step-by-step explanation:

Social networking service which is also referred to as the social networking site is known as an online podium which individual uses in order to build the social networks also referred to as the social relationship with other individual who tend to share the analogous career concerns, activities, history or other connections.

User Nicholas Rees
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