Answer:
Zitkala-sa uses the empathy in her presentations, this is thinking in the needs of the listeners, by this reason: when a person receive so much information, after a hour or less his mind tired itself and his/her attention be dispersed, the, a joke or another pause in the activity of talking or showing a presentation, allows that their mind rest and return the attention to the presentation.
Step-by-step explanation:
For a person to learn something, first the speaker must be connected with the listener, to know his/her likes and use them how part of the presentation.