Answer: If you can't be bothered with maintaining our equipment in good working order, how can I be confident that you care about your employees? I can't be bothered filing repeated re-pair requests either.
Step-by-step explanation:
In order for Graciella's complaint to be persuasive enough she needs to relate her terrible daily experience at work and that of her colleagues, in an emotionally moving manner to her superiors she is filing the complaint to. While doing this the tone of writing is of utmost importance to drive home the message.