Question

Glaler, a large-scale cell phone manufacturer, has a robot in each of its outlets that studies a customer's usage history and suggests a model of Glaler's cell phone that is most likely to suit the customer. This scenario best illustrates _____

A) organizational innovation
B) corporate entropy
C) reverse engineering
D) agile development

Answer 1

A) organizational innovation

Step-by-step explanation:

Based on the information provided within the question in regards to the situation at hand it seems that this scenario best illustrates organizational innovation. This term refers to when an organization introduces a new and unique product or service into their organization that sets them apart from their competition. Which in this scenario would be the robot in each of it's outlets which provide customer service.