Answer: Strategic plan
Step-by-step explanation: In simple words, refers to the plan that helps an organisation to direct its operation for the maximum benefit. It focuses on how to attain objectives rather than what to attain. It determines the factors that are important for achieving goals and the steps that one has to take.
In the given case, the hotel is offering their customers several facilities so they can enjoy a healthy service.
Thus, we can conclude that the correct option is strategic plan.