Question

Harvey is considering implementing team-building management in his company. He wants to start with teams that work on the production line. He wants groups of five to fifteen people, responsible for one clearly defined product, and he wants them trained to be able to perform each other's tasks. Harvey believes that effective teams permit free expression of feelings as well as ideas, have members who listen to each other, and have well-understood tasks and objectives. Cynthia is a first-line supervisor in Harvey's company. She has a high, balanced valuing of both her people and their productivity. She seeks to be proactive in her management and works hard at rewarding the contribution of ideas and recognizing accomplishments. William, in contrast, is far more task-oriented and is more concerned with production than with his people. To William, employees are instruments of production. Refer to Case 12.1. Assuming William possesses a certain amount of self-awareness, he would be well advised to

1) communicate his expectations more.
2) work on developing his emotional intelligence.
3) adjust his leadership style and behaviors so as to prevent unhappiness and dissension among the employees.

Answer 1

All of the above

Answer 2

Answer is all of the above.

Step-by-step explanation:

Reasons:

1) Communicating his expectations more would eventually make his team understand clearly the goal setting

2) Work on developing his emotional intelligence as william would be able to get things done even when there is crisis through his intelligence

3) Adjust his leadership styles and behaviours so as to prevent unhappiness and dissension among the employees as if he is not rigid all the time and keeps on changing his thought process as per the needs, he can for sure get things done and make others employees happy.