The best-suited telecommunications tool for Dr. Wisteria is a blog.
a blog
Step-by-step explanation:
A blog can be defined as an informational website and more a platform for exchanging views and ideas about a particular topic.
There are various blogging platforms available. Dr. Wisteria should start writing blogs about health issues and in this way, she would be able to interact with all the people accessing the blog. People can also post their queries about their health issues and Dr. Wisteria can always reply to them.
This would also create a lot of awareness about any particular health issue being discussed as it is not necessary that only those people who want to post something will access the blog post, it can always be accessed by anyone.