Answer:
d) purchase returns
Step-by-step explanation:
We are working for Cressent, we are asked for the point of view of Cressent.
The orignal transactions is purchase from Neptune therefore, is some units are damaged or simply unwanted we are facing a purchase return.
The sales returns will be from Neptune point of view.
Allowances refers to discounts on the nominal or list price. It do not related to returned goods.