Answer:
b. Detailed goods, services, and process design
Step-by-step explanation:
The designing of goods and services involves various steps:
The steps are as follows:
Step 1 and 2 is option c.
In this strategic mission is defined as defining the aim and strategy to achieve the target of producing goods with such specification.
Step 3 is customer benefit package
In this the company identifies the benefits a customer will have from such package and how desiring those customers would be for such package.
Step 4 is option b.
In this the detailed version of the goods individually and that of the package is created in order to provide the best to customers.
Step 5 is option d.
In this the study of market is done, and that how market will respond to the products introduced.
Step 6 is option a.
In this the proper evaluation of what was estimated and what the actual results of this product in market is done.