Question

Selina is meeting with her subordinate Mike for his annual performance review. At the end of the review, Mike tells Selina that he is confused about some things she said. By asking Selina to explain certain things in more detail, Mike is engaging in which component of the communication process?

1. Selecting a channel
2. Sifting through noise
3. Providing feedback
4. Encoding the message
5. Decoding the message

Answer 1

Answer: 3) Providing feedback

Explanation: Feedback is the response that is gained after the any particular activity, communication, service,task etc for knowing about the performance quality and improvement required in the task.

As per the question, Mike is providing feedback on the performance review given by Selina. He is asking for more descriptive details on some topics so that his confusion can be cleared. Thus, improvement in the describing performance review is encouraged in the situation.

Other options are not correct because channel opting, noise shift , decoding or encoding is not being done through the communication taking place between Mike and Selina.

Thus, the correct option is option(3).