Answer: Cognitive Dissonance
Explanation: The term cognitive dissonance is used to describe the feelings of discomfort that result from two contradictory beliefs. When there is a discrepancy between beliefs and behaviors, something has to change in order to eliminate or reduce the dissonance.
People have an inner need to ensure that their beliefs and behaviors are consistent. Inconsistent or conflicting beliefs lead to disharmony, which people strive to avoid.