Question

What is the first step in providing good customer service ?

Answer 1

It is simply to greet them with a smile and make eye contact. When meeting someone new for business a firm handshake should be given.

Step-by-step explanation:

Answer 2

First step: Greet: Greet every customer with a smile, make eye contact
Second step: Interact: Listen carefully to each customer's request.
Third step: Verify: After you have listened to understand their needs, make sure your actions address their opportunity or concern?
Last step: Express Thanks: Always say “thank you” — it makes all the difference.