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Starlight Jewelry sends Lauren a birthday card along with a pendant as a token of appreciation for shopping frequently at its store. This trend in customer relationship management aims at cultivating its
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Starlight Jewelry sends Lauren a birthday card along with a pendant as a token of appreciation for shopping frequently at its store. This trend in customer relationship management aims at cultivating its customers by _____.

a. acknowledging their loyalty
b. implementing technology
c. offering standardization
d. providing time savings

User Jsadfeew
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1 Answer

3 votes

Answer:

A. Acknowledging their loyalty.

Step-by-step explanation:

Customer loyalty is the aftereffect of reliably positive enthusiastic experience, physical attribute-based satisfaction and perceived value of an encounter, which incorporates the product or services.

User Tim Keating
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