Question

James works at a local electronics store. He is responsible for ordering supplies, paying bills, and informing regular customers about the latest products that are available. James is responsible for the ________ processes at the store.

a. transformational
b. operational
c. strategic
d. managerial

Answer 1

operational process

Explanation:

operational process is a process of organized activities in a store or a set of activities done a person in the store is a specific service and product in the organization. For instance, if someone is cutting hair then there will be a process as first of all wash the hair then combs the hair and after this procedure start to cut the hair. It is an aligned skill that is used by a person to complete their task perfectly.

• There should be a hierarchical and structured way to process

• The organizational structure should be there.

• Business-oriented work should be there.