Question

Jocelyn was concerned because she had just received word that the company was going to be forced to lay off a few of the employees in her department. She decided to get her subordinates together and let them know what was going on before they heard it through the grapevine. Thinking about the direction of​ communication, this would be an example of​ _________.

Answer 1

Answer: downward communication

Explanation: In simple words, downward communication refers to the communication flow in an organisation under which the message flows from senior level managers to the bottom level employees.

In the given case, Jocelyn received some information about laying off of employees and further passed it to her subordinates.

Hence we can conclude that the given case depicts downward communication.