Question

Good survey questions generally possess the following characteristics:

simple to answer, nonleading, exhaustive and unambiguous, and contain one idea.
Online survey software makes it easier than ever to develop surveys to measure satisfaction and needs of employees, customers, clients, and prospects.
In this exercise, you will assume that you are a human resources professional at your organization.
Your supervisor has put you in a team that is creating a survey to find out areas in which employees in your organization want training.
Your team has drafted a set of questions; you will evaluate whether they will be ineffective or effective.
Instructions: For each potential survey question, select a descriptor. 1. Given the company’s new strategic focus on long-term customer relationships, do you think all sales employees should gain training in the newest customer relationship management software? Yes, No, Not sure

Answer 1

Answer: Yes. They should.

The other part of the question will be answered at the EXPLANATION section.

Step-by-step explanation:

POTENTIAL SURVEY QUESTIONS

1) Which Division do you work in?

2) Do you have Line Management Responsibilities?

3) Please indicate how long you have worked at (th Company)

4) List the type of training and development you have received at Sample Document in the last two years.

5) Please select up to 5 topics that reflect your most important development and training needs.

NOTE: Question 4 and 5 are slightly different, as they would be required not just to pick from options as in previous question but to write.