Answer:
d. the span of control in mass production is narrow, while the span of control in the smart factory is wide
Step-by-step explanation:
Mass production is continues production process where a chain of process occur to obtain the final product. Mass production a wide span process that occurs. One process can be related to other processes.
While in a smart factory, the processes are narrow and adaptive. They are creative in their processes and the decision making is decentralized.
Thus the false statement is --
d. the span of control in mass production is narrow, while the span of control in the smart factory is wide