Answer: High Power Distance index
Explanation: Power distance index is the tool that is used for defining inequality in any particular organizations.The inequality is based on the acceptance as well as expectation of the employees with low power in an organization.They believe that the power is not distributed equally between the members.
According to the case in question, it displays high power distance index because the organization is having high inequality and large number of people who are accepting this scenario.
The mentioned organization is not answering the queries of Wayne rather he is remarked not to ask question as only leads are supposed to contact managers.This is the case of high inequality faced by employees and they are not standing against it thus acceptation of this inequality is also high.