Question

Biyu is making arrangements to use a third-party service provider for security services. She wants to document a requirement for timely notification of security breaches. What type of agreement is most likely to contain formal requirements of this type? Service level agreement (SLA) Blanket purchase agreement (BPA) Memorandum of understanding (MOU) Interconnection security agreement (ISA)

Answer 1

The correct option of the following question is A.) Service level agreement(SLA).

Explanation:

The contract between its internal or the external customer and service providers that document what the services provider will furnish, defines service standard the provider is an obligated to meet is known as SLA(Service Level Agreement).

There are three types of SLA.

• Customer-based SLA.
• Service-based SLA.
• Hierarchical and the multi-level SLA.