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__________ integrate(s) disparate channels for voice communications, data communications, instant messaging, email, and electronic conferencing into a single experience where users can seamlessly switch back and forth between different communication modes.

User Hugh Nolan
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Answer:

Unified communication or unified messaging system

Explanation:

A unified messaging system is a type of system that combines text. email, and instant messages or any similar message together.

User Yunbin Liu
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