Question

Carla and Jorge make plans to have a quiet weekend in their apartment. Promptly at 9 p.m. Saturday night, Carla's parents arrive for a surprise weekend visit. Startled, Carla stares at her parents and says in a monotone, Hi, it's sure great to see you." Which function of nonverbal communication is Carla likely using?

Answer 1

Contradiction.

Step-by-step explanation:

Non-verbal communication refers to the messages we send by using our body language.

There are five functions of non-verbal communication:

1. Reinforcement: The nonverbal communication adds to the verbal message. (they both transmit the same message)
2. Substitution: When we use a nonverbal action instead of speaking (like waving a hand instead of saying hi).
3. Contradiction: The nonverbal message actually negates the verbal message. (they are contradicting)
4. Accentuation: When we use nonverbal cues to intensify the verbal message (when we are excited and our voice is high-pitched)
5. Regulation: It refers to turn taking cues for the purpose of conversational order. (Looking at other to ask for an opinion).

In this example, Carla's parents arrive for a surprise visit, Carla says "it's great to see you" buy she uses a monotone voice while saying this. Thus, the tone of her voice is contradicting the verbal message and the function of nonverbal communication she is more likely using is Contradiction.