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Carla and Jorge make plans to have a quiet weekend in their apartment. Promptly at 9 p.m. Saturday night, Carla's parents arrive for a surprise weekend visit. Startled, Carla stares at her parents and says in a monotone, Hi, it's sure great to see you." Which function of nonverbal communication is Carla likely using?

User Raubas
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1 Answer

6 votes

Answer:

Contradiction.

Step-by-step explanation:

Non-verbal communication refers to the messages we send by using our body language.

There are five functions of non-verbal communication:

  1. Reinforcement: The nonverbal communication adds to the verbal message. (they both transmit the same message)
  2. Substitution: When we use a nonverbal action instead of speaking (like waving a hand instead of saying hi).
  3. Contradiction: The nonverbal message actually negates the verbal message. (they are contradicting)
  4. Accentuation: When we use nonverbal cues to intensify the verbal message (when we are excited and our voice is high-pitched)
  5. Regulation: It refers to turn taking cues for the purpose of conversational order. (Looking at other to ask for an opinion).

In this example, Carla's parents arrive for a surprise visit, Carla says "it's great to see you" buy she uses a monotone voice while saying this. Thus, the tone of her voice is contradicting the verbal message and the function of nonverbal communication she is more likely using is Contradiction.

User Jumbopap
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