Question

George is involved with a project at work and notices that he has a pending update for his computer. George knows that updates are important, and he decides to take a break and complete the restart of the computer so that the update can install. After George restarts the computer, he notices that his AutoCAD program is running slowly. The issue continues to the point that George decides to call the technician and ask him to check what is going wrong on his computer. The technician tells George to turn the computer off and then on again and asks George how much RAM is counted. The amount of RAM is 8GB less than the amount that was installed on George’s system. What hardware could be causing this problem? (Select all that apply.

Answer 1

See explanation below.

Step-by-step explanation:

When RAM size changes unexpectedly it is usually the actual RAM circuit cards, the memory modules. There can be anywhere from one to eight on most work-stations though there may be more. The first thing that a technician might swap out is the actual RAM modules.

Another thing to rule out is the Operating System, the OS. The technician can boot in safe mode to see if the RAM is still 8GB lower.

Once these have been ruled out, then the technician can consider items that are more difficult to change out. One is the Motherboard, which might be causing the problem. The other item that might be failing is the CPU itself. It might have lost the ability to access all of the RAM.

Hope this helps! Have an Awesome Day!! :-)