Answer:
Identify the unresolved problem or dilemma.
Step-by-step explanation:
- The first step is to identify the unresolved problem or the dilemma and to formulate certain policies and procedures to the determination of the outcomes and thus to possible act on the solution and the assessment of the problem in terms of the dilemma that exist about the problem and think of the possible answer to the solutions that involves the brainstorming to generate a possible solution to the problem.