Answer:
The correct answer is letter "B": Establish a sense of urgency by creating a compelling reason for why change is needed.
Step-by-step explanation:
American educator John Kotter (born in 1947) in his book "Leading Change" (2011) proposed an eight-step method to generate change within an organization. The first of them is to Create Urgency, where potential risks are identified, and scenarios that illustrate what might happen in the future are created. Also, honest discussions are carried out to offer diverse and compelling reasons of why the change is needed.