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Toro decided to augment its traditional hardware retail distribution channel by also selling through mass merchandisers such as Walmart and Target and setting prices for its products substantially below those of its traditional hardware outlets. As a result, many hardware stores abandoned Toro products in favor of other manufacturers. This is an example of a firm failing to consider ________ effects when setting its final list or quoted price.a. companyb. social responsibilityc. regulatoryd. competitivee. customer

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Answer: The correct answer is "e. customer".

Explanation: This is an example of a firm failing to consider customer effects when setting its final list or quoted price.

This happens because customers prefer to buy these products at Walmart and Target rather than at traditional sales points.

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