Question

Spedex, an on-rent cab provider company, launches a new feature on its website that can help its customers track their cabs online. The feature requires a sign-in process. Since the feature is new, many customers face problems in figuring out a way to access this feature. To solve this problem, Spedex creates a customer-support page on its website that will resolve the issues of its customers. In this scenario, the customer-support page on Spedex's website is an example of a(n) _____.

Answer 1

expert system

Step-by-step explanation:

Based on the information provided detailing the situation at hand it seems that in this scenario the customer-support page on Spedex's website is an example of an expert system. This is an artificial intelligence system used in many customer support pages for business, which is designed to navigate a database based on the clients problem in order to provide a solution.