Answer:
creating an organizational culture that rewards listening.
Step-by-step explanation:
Organizational culture is an extremely important element for all levels of a company. Through culture, habits, beliefs and values are created that are shared by each member of the organization. A leader through a set of actions and decisions becomes a prime example for each employee's conduct, so when a leader's actions inspire rewards through feedback, he motivates all employees to do the same, which makes them the communication in the company much more effective.