Answer:
explain the problem and justify your request
Step-by-step explanation:
Direct Claim letters is a form of letter that is used to persuade a certain entity about a certain issue within the entity's product or service. Most commonly, this type of format will be used for customers' complain.
Elements of claim letters are really simple.
It consist of the heads : which will include the name of company, your target recipient, and the company address.
The body : which is the most important part of the letter. It will be filled with your 'persuasion' . It could be complains that you have over the products. To garner more attention, the body could mentioned some added attachment (maybe pictures or recordings) that can be used to proof and justify your claim.
The closing: Where your name and signature is added.